Privacy Policy

Mānuka Cure is a New Zealand-owned brand offering premium Mānuka honey wound spray for animals. Our contact details are:

• Email: hello@manukacure.nz
• Location: Canterbury, New Zealand

For privacy requests or questions about this policy, please email us using the address above or use our contact form.

We may collect the following types of information:

• Contact and enquiry details — such as your name, email address, phone number, organisation, and the message you send when you contact us or enquire about becoming a stockist.
• Stockist and location details — such as town, suburb, or postcode you enter when using our stockist locator, where provided.
• Technical and usage information — such as IP address, browser type, device type, pages visited, and approximate location, collected automatically when you use our website (including via cookies or similar technologies where used).

We do not knowingly collect personal information from children without appropriate adult involvement. Our website and products are intended for adult customers, veterinarians, retailers, and distributors.

We use personal information to:

• Respond to enquiries and provide customer support
• Process and follow up stockist, distributor, or product enquiries
• Operate, maintain, and improve our website and services
• Communicate with you about your enquiry or, where permitted, about our products and updates
• Comply with legal obligations and protect our legitimate interests

We will not use your personal information for purposes unrelated to those above without taking reasonable steps to notify you, unless required or authorised by law.

We do not sell your personal information. We may share information with:

• Service providers who help us operate our website, email, hosting, analytics, or maps features (for example, website hosting or Google Maps on the stockists page), under appropriate arrangements
• Our distribution or commercial partners where needed to fulfil a stockist or wholesale enquiry you have made
• Professional advisers or authorities where required by law or to protect our rights, safety, or property

If information is transferred overseas (for example, through cloud hosting or analytics providers), we take reasonable steps to ensure it is protected in a manner consistent with New Zealand privacy requirements.

Our website may use cookies or similar technologies to remember preferences, understand how the site is used, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

We take reasonable technical and organisational steps to protect personal information against loss, unauthorised access, use, modification, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We retain personal information only for as long as needed for the purposes described in this policy, or as required by law.

Under the Privacy Act 2020, you have the right to request access to personal information we hold about you, and to request correction of that information if it is inaccurate, incomplete, or out of date.

To make a request, contact us at hello@manukacure.nz. We may need to verify your identity before responding. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Continued use of our website after changes are posted constitutes acceptance of the updated policy.